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Integ
Outsourcing marketing for IT companies,
based on our 15 years of experience in the field

Policy on personal data processing

Last updated: August 14, 2026

This Privacy Policy explains how DOO "INTEG SOLUTIONS" ("INTEG SOLUTIONS", "we", "us", or "our") collects, uses, stores, discloses, and otherwise processes personal information when you interact with us, including when you:

  • visit our website at integ.solutions or any other website operated by us that links to this Privacy Policy;
  • submit an enquiry or contact us through the website;
  • communicate with us regarding our services;
  • receive marketing communications from us, where applicable;
  • interact with us in connection with our marketing activities, professional events, or other business activities.

For the processing activities described in this Privacy Policy, DOO "INTEG SOLUTIONS" acts as the data controller where we determine the purposes and means of processing personal information.

If you have any questions regarding this Privacy Policy or the way we process personal information, you can contact us at sales@integ.solutions.

Applicability of privacy laws

References in this Privacy Policy to rights or obligations under particular data protection laws apply only to the extent that the relevant law applies to our processing activities.

Nothing in this Privacy Policy is intended to create contractual rights or obligations beyond those required by applicable law.


1. WHAT PERSONAL INFORMATION DO WE COLLECT?

We may collect personal information directly from you, automatically when you use our website, and through certain service providers and technologies used in connection with the website.

Information you provide to us

We may collect personal information that you voluntarily provide when you contact us, submit a form, request information about our services, communicate with us, or otherwise interact with us.

Depending on the circumstances, this may include:

  • your name;
  • email address;
  • telephone number;
  • company name;
  • job title or professional role;
  • information contained in your enquiry or message;
  • other information you voluntarily provide to us.

Please ensure that the personal information you provide is accurate and, where appropriate, kept up to date.

Sensitive personal information

We do not intentionally request sensitive or special-category personal information through our website.

Please do not provide information concerning racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric information, health, sexual orientation, or other sensitive personal information through general website forms unless we specifically request such information and provide appropriate information regarding its processing.

Information collected automatically

When you visit or interact with our website, certain technical and usage information may be collected automatically by us or by technologies operated by our service providers and partners.

Depending on the technology used and your privacy choices, this information may include:

  • IP address;
  • browser type and version;
  • device type;
  • operating system;
  • language and device settings;
  • screen and device characteristics;
  • referring URLs;
  • date and time of access;
  • pages visited;
  • links and website elements interacted with;
  • website navigation and session information;
  • traffic source information;
  • cookie and similar technology identifiers;
  • advertising and conversion information;
  • approximate geographic location derived from an IP address;
  • other technical, diagnostic, and usage information.

This information may be used for website operation, security, analytics, measurement, website optimisation, marketing effectiveness, advertising, and remarketing, subject to applicable law and consent requirements.

Approximate location

We may derive approximate geographic information, such as country, region, or city, from technical information including your IP address.

We do not intentionally collect precise GPS location through the website unless we expressly inform you about such collection and obtain any consent required by applicable law.


2. HOW DO WE USE YOUR PERSONAL INFORMATION?

Depending on how you interact with us, we may process personal information for the following purposes.

Responding to enquiries

We may process personal information to respond to questions, requests for information or proposals, and other communications.

Providing our services

Where you become a client or ask us to take steps before entering into a contract, we may process information necessary to provide or prepare the requested services.

Managing business relationships

We may process contact and professional information to manage existing and prospective client relationships and related business communications.

Administrative communications

We may contact you regarding matters relating to our services, our business relationship, or material changes to our policies or terms.

Website operation and improvement

We may process technical and usage information to operate, maintain, troubleshoot, secure, and improve our website and understand how visitors interact with it.

Analytics and measurement

Subject to applicable law and consent requirements, we may analyse website usage, traffic sources, page performance, visitor interactions, and similar information to understand and improve the effectiveness of our website and marketing activities.

Advertising, conversion measurement, and remarketing

Subject to applicable consent requirements, we may use advertising and tracking technologies to:

  • measure advertising performance;
  • attribute conversions;
  • measure interactions with advertisements and landing pages;
  • create or use advertising audiences;
  • conduct remarketing;
  • optimise advertising campaigns;
  • facilitate personalised or targeted advertising.

Marketing communications

Where permitted by applicable law, we may process contact information to send information about our services, publications, events, offers, or other relevant business communications.

You may opt out of marketing communications as described below.

Security and fraud prevention

We may process information where reasonably necessary to protect our website, systems, users, and business against security threats, fraud, misuse, or unlawful activity.

Legal and compliance purposes

We may process personal information where necessary to comply with applicable legal obligations, respond to lawful requests, establish or defend legal claims, enforce agreements, or protect our rights or the rights of others.


3. WHAT LEGAL BASES DO WE RELY ON?

Where the GDPR, UK GDPR, or another law requiring a legal basis for processing applies, the applicable basis will depend on the particular processing activity and circumstances.

Consent

We may rely on your consent where required by applicable law.

In particular, where required, we obtain consent before using non-essential analytics, advertising, remarketing, personalised advertising, audience measurement, and similar tracking technologies.

You may withdraw or modify your consent at any time through the Privacy Preferences interface available on our website.

Withdrawal of consent does not affect the lawfulness of processing carried out before the consent was withdrawn.

Performance of a contract

We may process personal information where necessary to perform a contract with you or to take steps at your request before entering into a contract.

Legitimate interests

We may process personal information where necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your interests, rights, or freedoms.

Depending on the circumstances, our legitimate interests may include:

  • responding to business enquiries;
  • managing client and prospective client relationships;
  • operating and improving our website and services;
  • maintaining network and information security;
  • preventing fraud and misuse;
  • protecting our business and legal rights;
  • conducting ordinary B2B business administration and communications where permitted by applicable law.

Where applicable law requires consent for a particular tracking, advertising, or similar technology, we do not rely on legitimate interests as a substitute for that consent.

Legal obligations

We may process personal information where necessary to comply with legal obligations applicable to us.

Vital interests

In exceptional circumstances, we may process personal information where necessary to protect the vital interests of an individual.


4. WHEN AND WITH WHOM DO WE DISCLOSE PERSONAL INFORMATION?

We may disclose personal information to service providers, advertising and analytics partners, contractors, professional advisers, authorities, and other third parties where necessary for the purposes described in this Privacy Policy and permitted by applicable law.

The legal role of a third party may depend on the particular processing activity. Depending on the circumstances, a third party may act as our processor or service provider, as an independent controller, or, where applicable, as a joint controller.

Where a third party processes personal information solely on our behalf as a processor, we use appropriate contractual arrangements where required by applicable data protection law.

Where a third party processes personal information for its own purposes or independently determines certain purposes and means of processing, its processing may also be governed by its own privacy terms and applicable law.

The providers identified below include the principal third-party technologies that may be used in connection with our website. The particular services and technologies used may change from time to time as our website, marketing activities, and service providers change.

Analytics and measurement

Depending on the website configuration, pages visited, and your privacy choices, we may use services including:

  • Google Analytics;
  • Yandex Metrica, including Webvisor where enabled;
  • Top.Mail.Ru.

Advertising, conversion measurement, and remarketing

Depending on the website configuration, active marketing campaigns, pages visited, and your privacy choices, we may use technologies and services provided by:

  • Google Ads;
  • Meta Platforms, including Meta Pixel and advertising/remarketing technologies;
  • LinkedIn, including LinkedIn Insight Tag and advertising/remarketing technologies;
  • TikTok, including TikTok Pixel;
  • Pinterest, including Pinterest Tag;
  • Snap, including Snapchat advertising and tracking technologies;
  • X (formerly Twitter) advertising and conversion technologies;
  • Quora advertising and conversion-tracking technologies;
  • VK advertising and retargeting technologies.

The inclusion of a provider above does not necessarily mean that its technologies are active for every visitor or on every page.

Tag management

We may use Google Tag Manager to manage certain tags and technologies used on our website.

Hosting, infrastructure, and technical providers

We may disclose technical and other information where necessary to hosting, infrastructure, security, content-delivery, website-administration, and other technical service providers involved in operating and protecting our website.

Professional advisers

Where reasonably necessary, we may disclose information to lawyers, accountants, auditors, consultants, and other professional advisers, subject to applicable confidentiality and legal requirements.

Legal requirements and authorities

We may disclose personal information where required by applicable law, regulation, legal process, or enforceable governmental request, or where reasonably necessary to establish, exercise, or defend legal rights.

Business transfers

If we are involved in a merger, acquisition, financing, restructuring, sale of assets, or similar transaction, personal information may be disclosed or transferred in connection with that transaction, subject to applicable legal requirements.

Affiliates

We may disclose personal information to entities under common ownership or control with us where reasonably necessary for legitimate business purposes and permitted by applicable law.


5. COOKIES AND SIMILAR TECHNOLOGIES

We use cookies and similar technologies, which may include pixels, tags, web beacons, scripts, and other technologies that store or access information on a user's device.

Such technologies may be used for purposes including:

  • essential website functionality;
  • security;
  • storing privacy preferences;
  • analytics;
  • audience measurement;
  • conversion measurement;
  • advertising attribution;
  • marketing effectiveness;
  • remarketing;
  • personalised or targeted advertising.

Consent and privacy choices

Where required by applicable law, we request consent before using non-essential technologies.

You can accept or reject available categories of non-essential technologies and can change or withdraw your choices through the Privacy Preferences interface available on our website.

Rejecting or withdrawing consent for non-essential technologies should not prevent access to the core functionality of the website, although some optional functionality may be affected.

Current ICO guidance, for example, expressly treats cookies, pixels, scripts/tags and similar technologies as storage/access technologies and requires consent for their use for online advertising, including associated tracking and profiling.

Analytics technologies

We may use analytics technologies to understand how our website is used and to measure and improve website and marketing performance.

Depending on the service, configuration, and privacy choices, these technologies may process information such as IP address, device and browser information, page views, website interactions, traffic sources, and online identifiers.

Advertising technologies

Subject to applicable consent requirements, we may use advertising technologies provided by the third parties identified in Section 4 for purposes including conversion measurement, advertising attribution, audience creation, remarketing, campaign optimisation, and targeted or personalised advertising.

Some disclosures made through these technologies may constitute "sharing", "targeted advertising", or a "sale" under certain US state privacy laws even where no money is exchanged.

More information about available choices regarding cookies and similar technologies is provided through the Privacy Preferences interface available on our website.


6. INTERNATIONAL DATA TRANSFERS

DOO "INTEG SOLUTIONS" is established in Montenegro.

Some of the service providers and technology partners we use operate internationally. Personal information may therefore be processed in countries other than the country in which you are located, including countries whose data protection laws may differ from those in your jurisdiction.

Where applicable data protection law restricts international transfers of personal information, we take reasonable steps designed to ensure that the relevant transfer is subject to an appropriate legal transfer mechanism or other applicable safeguard.

Depending on the circumstances, such mechanisms may include:

  • an applicable adequacy decision;
  • Standard Contractual Clauses approved by the European Commission;
  • the UK International Data Transfer Agreement or UK Addendum;
  • another transfer mechanism permitted under applicable law.

Where appropriate and required by applicable law, supplementary contractual, technical, or organisational safeguards may also be used.


7. HOW LONG DO WE KEEP PERSONAL INFORMATION?

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or subsequently lawfully processed, unless a longer retention period is required or permitted by applicable law.

When determining an appropriate retention period, we may consider factors including:

  • the nature and purpose of the processing;
  • the duration of our relationship with you;
  • whether information is required to provide services or respond to an enquiry;
  • applicable contractual requirements;
  • legal, accounting, and tax obligations;
  • applicable limitation periods and potential legal claims;
  • security and fraud-prevention requirements;
  • requirements to maintain records of consent or privacy choices.

Information relating to enquiries and prospective business relationships may be retained for as long as reasonably necessary to manage the enquiry and subsequent communications and to meet legitimate business or legal requirements.

Client and contractual records may be retained for the duration of the relevant business relationship and for any additional period required or permitted by applicable law.

Information processed through analytics and advertising services may be retained in accordance with our configured retention settings and the applicable settings and policies of the relevant providers.

Consent and privacy-preference records may be retained where reasonably necessary to demonstrate compliance with applicable privacy requirements.

When personal information is no longer required, we will take reasonable steps to delete or anonymise it or, where immediate deletion is not reasonably possible, securely restrict further processing until deletion becomes possible.


8. HOW DO WE PROTECT PERSONAL INFORMATION?

We implement reasonable and appropriate technical and organisational measures designed to protect personal information against unauthorised or unlawful processing and against accidental loss, destruction, alteration, or disclosure.

The measures applied depend on factors including the nature of the information, the processing activities, available technologies, and associated risks.

However, no electronic transmission, information system, or storage technology can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of personal information.

If we become aware of a personal data breach, we will take steps required by applicable law, which may include notifying relevant authorities and affected individuals where legally required.


9. INFORMATION ABOUT CHILDREN

Our website and services are primarily intended for businesses and professionals.

We do not knowingly solicit personal information from or market our services to children under 18 through the website.

If we become aware that we have collected personal information from a child in circumstances where such processing is not permitted by applicable law, we will take reasonable steps to delete the information.

If you believe that a child has provided personal information to us, please contact us at sales@integ.solutions.


10. YOUR PRIVACY RIGHTS

Depending on your location, the nature of the processing, and the privacy law applicable to that processing, you may have certain rights regarding your personal information.

Where applicable, these may include:

  • the right to obtain information about the processing of your personal information;
  • the right to access personal information we hold about you;
  • the right to request correction of inaccurate or incomplete information;
  • the right to request deletion of personal information;
  • the right to request restriction of certain processing;
  • the right to object to certain processing;
  • the right to data portability where applicable;
  • the right to withdraw consent where processing is based on consent;
  • rights relating to certain automated decision-making where applicable;
  • the right to lodge a complaint with a competent supervisory authority.

These rights are not absolute and may be subject to conditions, limitations, exemptions, or exceptions under applicable law.

EEA residents

Where the GDPR applies to our processing of your personal information, you may exercise the rights available to you under the GDPR.

You may also have the right to lodge a complaint with a competent data protection supervisory authority in the EEA.

UK residents

Where UK data protection law applies to our processing, you may exercise the rights available under the UK GDPR and other applicable UK data protection legislation.

You may also have the right to lodge a complaint with the UK Information Commissioner's Office.

Other jurisdictions

If privacy legislation in another jurisdiction applies to our processing of your personal information, you may have additional rights under that legislation.


11. WITHDRAWING CONSENT AND MARKETING OPT-OUTS

Withdrawing consent

Where processing is based on consent, you may withdraw your consent at any time.

For cookies and similar technologies, available consent choices can be changed through the Privacy Preferences interface on our website.

Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

Marketing communications

Where permitted by applicable law, we may send marketing and promotional communications concerning our services, publications, events, or other business activities.

You may unsubscribe from marketing communications at any time by:

  • using an unsubscribe mechanism contained in the communication, where available; or
  • contacting us at sales@integ.solutions.

Opting out of marketing communications does not prevent us from sending non-marketing communications where necessary, for example to respond to an enquiry or communicate regarding an existing business relationship.


12. DO-NOT-TRACK AND PRIVACY PREFERENCE SIGNALS

Some browsers and devices provide mechanisms designed to communicate privacy preferences, including Do-Not-Track ("DNT") or other preference signals.

There is not a single universally applicable standard governing all such signals.

Where applicable law requires us to recognise and honour a legally valid privacy preference or opt-out signal and the relevant technology is supported by our systems, we will process such signals in accordance with applicable legal requirements.

You may also manage available tracking and consent choices through the Privacy Preferences interface on our website.


13. UNITED STATES PRIVACY RIGHTS

Certain US state privacy laws may provide residents of those states with additional privacy rights.

Whether a particular state privacy law applies to DOO "INTEG SOLUTIONS" depends on factors including the scope and thresholds of the relevant law and the nature of our processing activities.

The provisions in this section apply only to the extent that the relevant US privacy law applies to our processing.

Categories of personal information

Depending on your interactions with us, we may process the following categories:

Category

Examples

Status

Identifiers

Name, email address, telephone number, IP address, online identifiers

Collected

Contact/customer-record information

Name and business contact information

Collected

Protected classifications

Race, religion, sexual orientation and similar characteristics

Not intentionally collected

Commercial information

Information concerning services purchased or considered

May be collected in connection with client relationships

Biometric information

Fingerprints, facial templates and similar identifiers

Not intentionally collected

Internet or electronic network activity

Website interactions, page views, browsing and advertising interactions

Collected

Geolocation information

Approximate location derived from IP address

May be collected

Audio, visual or similar information

Recordings and similar content

Not routinely collected through the website

Professional information

Company, job title or professional role

May be collected

Education information

Education records

Not intentionally collected

Inferences

Advertising interests, audience membership or similar advertising-related inferences

May be processed

Sensitive personal information

Categories treated as sensitive under applicable law

Not intentionally requested through the website

Sources of personal information

We may obtain personal information:

  • directly from you;
  • automatically through your interaction with our website;
  • through cookies, pixels, tags, and similar technologies;
  • through analytics, advertising, and other service providers where applicable.

Sale, sharing, and targeted advertising

We do not sell personal information for monetary consideration.

However, certain disclosures of online identifiers, device information, Internet activity, or similar information to advertising and analytics providers through cookies, pixels, tags, and other technologies may constitute "sharing", "targeted advertising", or a "sale" under certain US state privacy laws, even where we do not receive money in exchange.

California, for example, defines "sharing" specifically in connection with cross-context behavioural advertising.

Where an applicable law gives you the right to opt out of such processing, you may exercise that right through available Privacy Preferences or by contacting us.

Categories of recipients

Depending on the processing activity and applicable law, personal information may be disclosed to categories of recipients including:

  • analytics providers;
  • advertising platforms;
  • social-media advertising providers;
  • remarketing and conversion-measurement providers;
  • hosting and technical service providers;
  • professional advisers;
  • authorities where disclosure is legally required.

The principal analytics and advertising providers used in connection with our website are identified in Section 4.

Your rights

Where an applicable US state privacy law provides such rights, you may have the right to:

  • confirm whether we process your personal information;
  • access personal information;
  • correct inaccurate personal information;
  • request deletion;
  • obtain a portable copy of certain information;
  • opt out of sale where applicable;
  • opt out of sharing or targeted advertising where applicable;
  • opt out of certain profiling where applicable;
  • exercise rights relating to sensitive personal information where applicable;
  • obtain information regarding certain disclosures to third parties where required by law;
  • appeal certain decisions concerning privacy requests where applicable;
  • exercise privacy rights without unlawful discrimination.

These rights are subject to applicable legal thresholds, exemptions, exceptions, and verification requirements.

Verification and authorised agents

We may take reasonable steps to verify your identity before fulfilling a privacy request where permitted or required by applicable law.

Information provided for verification will be used only as reasonably necessary to verify the request and prevent fraud or unauthorised disclosure.

Where applicable law permits an authorised agent to submit a request on your behalf, we may request appropriate evidence of the agent's authority and may verify your identity directly where permitted.

Appeals

Where applicable law provides a right to appeal our decision concerning a privacy request, you may submit an appeal by contacting sales@integ.solutions and identifying your communication as a privacy appeal.


14. THIRD-PARTY WEBSITES

Our website may contain links to websites, platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or data-processing practices of third-party websites or services that are not operated by us.

If you follow a link to a third-party website or service, we recommend reviewing the applicable privacy information before providing personal information.


15. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes in:

  • our processing activities;
  • website functionality and technologies;
  • service providers;
  • applicable laws and regulatory requirements;
  • our business operations.

The Last updated date at the top of this Privacy Policy indicates when it was most recently revised.

Where required by applicable law, we will provide additional notice of material changes or request new consent where a change requires it.

We encourage you to review this Privacy Policy periodically.


16. HOW TO CONTACT US

The controller responsible for the processing described in this Privacy Policy is:

DOO "INTEG SOLUTIONS"
 BULEVAR REVOLUCIJE BSC BAR, KULA A
 Bar 85000
 Montenegro

Email: sales@integ.solutions

If you have questions about this Privacy Policy, the way we process personal information, or your privacy rights, you may contact us using the details above.


17. HOW TO EXERCISE YOUR PRIVACY RIGHTS

Where applicable data protection law gives you rights concerning your personal information, you may submit a request by contacting:

sales@integ.solutions

Please indicate that your request concerns privacy or personal data and provide sufficient information for us to understand and process the request.

Depending on the nature of the request and applicable law, we may request additional information where reasonably necessary to:

  • verify your identity;
  • identify relevant personal information;
  • clarify the scope of your request;
  • prevent fraudulent or unauthorised requests.

We will consider and respond to valid requests within the time period required by applicable law.

We may decline or limit a request where permitted by applicable law. Where required, we will explain the reason and inform you of any available complaint or appeal rights.

Where you believe that our processing of your personal information violates applicable data protection law, you may also have the right to lodge a complaint with a competent data protection supervisory authority.