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How to advertise a business in the US: Quora ads account review

Как рекламировать бизнес в США. Обзор рекламного кабинета Quora
27.08.2024
Est. Reading: 18 min
Table of Contents

Quora is an American question and answer platform with social networking features. It was specifically created as a place where any user could ask a question, and other forum participants could answer it. Answers can be commented on by all participants in the discussion, which helps create a discussion. Quora uses an algorithm for ranking the value of answers, which is based on the user reputation system.

The service appeared in the public domain in 2010 and in 14 years it has grown to be one of the largest portals in the world with a monthly online of 400 million active visitors. Of course, Quora is not as big as Meta, Linkedin or even Reddit, but its main advantage is that users are specifically looking for answers to their questions here, which means that businesses have excellent opportunities for promotion, obtaining PPC traffic and attracting attention to their services.

Quora statistics

According to the portal's official data, more than 67% of visitors use Quora to study products and search for information about brands. The portal discusses more than 300 thousand topics, which means you can find almost anything.

  • Number of unique visitors per month – 547 million.
  • Views – 1.3 billion.
  • Average visit duration – 7 minutes 42 seconds (2 times longer than on Linkedin).
  • Mobile devices – 80% of traffic, approximately 1 billion views.

Quora gets its main traffic from search engines – about 54%, and another 44% are direct clicks. The remaining 2% come from emails, social networks, and referral links. These same 2 percent include traffic from advertising, which accounts for up to 2.6 thousand clicks per month.

Quora audience

Approximately 41% of Quora's active audience is in the United States, or 148 million people. India is a confident second place with 100 million, and Europe is third with 70.5 million.

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Quora age audience:

  • 18-24 years – 27.28%
  • 25-34 years – 29.45%
  • 35-44 years – 17.8%
  • 45-54 years – 11.99%

The greatest interest for businesses is presented by users aged 25 to 44. These are the people who invest and earn the most. In other words, almost half of the platform's audience can be considered a target.

About 56% of visitors are men and 44% are women. The education statistics are impressive: 64% of users state that they have a higher education in their profile, and 28% indicate that they have a college education.

About 60% of Quora advertisers are B2B (business to business) companies and 40% are B2C (business to client).

By the way, Quora Business claims that ad conversions on the platform are 4 times higher than on other advertising platforms. If this is true, the prospects for placing ads here seem very promising.

Quora advertising account

To run ads on Quora, you need to register in the advertising account. Click the "Get started" button and proceed to the first step of registration.

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The first step is to provide an account name and email address to work with.

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Next, Quora will ask you to describe your business, specify the country and currency in which you will pay for advertising. The list of countries includes Russia, Ukraine and almost all the republics of the former USSR, but you won’t be able to pay for advertising in their currencies. I recommend choosing the dollar or euro to avoid unnecessary problems at the transaction stage.

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After filling in all the fields, click the “Start advertising” button and you will be taken to the main menu of the advertising account.

Main menu of the Quora advertising account

You can manage your Quora advertising tools and settings using the menu at the top of the screen.

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It is divided into 6 parts:

  • Manage Ads – the main screen of the advertising account. Here you can see advertising campaigns and a graph of statistics on them.
  • Pixel & events – a menu with settings for Quora Pixel – a tool for tracking conversions on the site.
  • Audiences – a menu where you can collect and configure audiences for display, create remarketing lists. Remarketing on Quora is showing ads to users who have already interacted with our site or are in their contact lists.
  • Lead gen – setting up the transfer of data on potential clients to any CRM system using the Zapier service.
  • Reporting is a section where you can view detailed statistics on advertising campaigns and prepare reports.
  • Conversion API is a tool for improving conversion matching. It can be used to increase the profitability of advertising costs.

The structure of the advertising account is the same as on other platforms:

  1. The advertising account is available after creating an account (Ads Manager)
  2. Advertising campaigns are available in the account (Campaign)
  3. In advertising campaigns, you can create ad groups (Ad Set)
  4. Individual ads are available in ad groups

Before you start creating ad campaigns, I recommend setting up Quora Pixel. To do this, go to the second tab "Pixel & events".

Setting up Quora Pixel

Quora Pixel is a conversion tracking tool. It is a piece of code that needs to be installed on the site. To proceed to installation, click "Setup Pixel".

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In the next step, we will be asked to choose one of two installation options: independently or with the help of a partner.

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Partner assistance means installing additional trackers that can be provided by companies that professionally work in the field of conversion tracking. Quora Pixel uses cookies, which may not always be received. Advertisers who use partner assistance can add partner trackers to their creatives to confirm the validity of advertising traffic provided by the Quora ad server, as well as receive additional tracking data.

To review the capabilities of Quora Pixel, we will select the self-installation option. Click the Next button.

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In the next step, we will be asked to select the conversion type we want to track. There are nine of them:

  1. Generic
  2. Purchase
  3. Generate lead
  4. Complete Registration
  5. Add Payment Info
  6. Add To Cart
  7. Add To Wishlist
  8. Initiate Checkout
  9. Search

Nine types of standard conversions are more than, for example, Meta (Facebook), where you can track 8 target actions, but significantly less than Yandex LLC with its two hundred actions. For a platform that is a question and answer service, the functionality is quite decent.

By the way, after setting up Quora Pixel, I recommend installing the Conversion API tool. This is a tool for tracking the so-called actual conversion. When there is a gap between the CRM system and the advertising system, you can use it to create a custom setting. You can go to the installation via the item in the main menu.

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Creating audiences on Quora

Before we explore the advertising campaign tools, let's see what options Quora offers for setting up audiences for remarketing. In the main menu, select Audiences and then click Create Audience.

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We get to a screen where three different methods of collecting an audience are offered:

  • Based on our website traffic.
  • Based on “similar” users.
  • Based on an existing contact list.

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The first point. Go to the audience settings menu based on website traffic. Here we specify the name, short description and select the filter type for traffic. It is possible to choose one of 4 standard types or custom settings.

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The standard types are as follows:

  • All site visitors.
  • Those who visited specific pages.
  • Those who visited specific pages (with the ability to exclude specific user groups).
  • Conversion and event-based remarketing.

Standard filter types allow you to create audiences based on visit time frames, exclude and include different user groups, and create lists based on conversions. In custom mode, you can exclude and add individual users or entire groups to the audience.

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The second point – these are audiences of “similar” users. They are created based on lists of site visitors. In the corresponding Quora menu, you can specify an audience that has already been created and select a percentage from 1% to 10%, which determines how similar the new audience will be.

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The third point is the ability to upload your own files with already created user lists.

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Here are a few simple rules:

  • The data must be in a CSV file.
  • No header is needed.
  • Only one email address per line.
  • For optimal targeting, CSV files should contain at least 200 email addresses.
  • CSV files can contain a maximum of 4 million rows.
  • The email domain name should not contain any spaces or quotation marks around the email address (example: testquora@gmail.com).

Setting up an advertising campaign

To start creating an ad, you need to click on the "New campaign" button, which is located in the upper right corner of the main menu. Immediately after that, the settings menu opens. It is divided into 5 consecutive steps:

  1. Campaign - name and objectives of the campaign
  2. Ad set - creating an ad group
  3. Ad - creating ads
  4. Payment Method - specifying payment details
  5. Review ads - viewing the created ad

Now, more details on each.

Step 1. Campaign creation menu

The campaign creation menu opens first. First of all, we specify the name and select the advertising objective.

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There are 6 goals available:

  • Traffic Boost. Cost models: CPC (cost per click) or CPM (cost per 1,000 views).
  • Conversion Optimization. Cost models: CPC, CPM, or conversion optimization.
  • Video Views. Cost models: CPM or optimization for video views.
  • Quora Brand Awareness. Cost models: CPC, CPM, or conversion optimization.
  • Lead Generation. Cost models: CPC, CPM, or conversion optimization.
  • App Download and Install. Cost models: CPC, CPM, or conversion optimization.

After selecting a goal, you can set a spending limit. There are options for maximum limit on daily budget and for the whole campaign. In the menu "schedule" you can choose immediate start or set calendar frames.

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Step 2. Ad group creation menu

Here, too, first of all, we indicate the name for the group of future ads, and then proceed directly to the target settings.

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Geotargeting

Geotargeting settings are possible for a specific country, city, state or province, economic zone (for the USA). You can select a postal code.

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Here it is worth paying attention to the fact that the available locations open after typing the first letters. An obvious advantage of Quora is the popularity of this service in the Middle East and Southeast Asia. For example, if we type Israel in the line, it turns out that it is quite accessible for targeting. The same can be said about the United Arab Emirates, Thailand, Indonesia, Singapore and other countries from these regions. You can also target ads to Australia and New Zealand. Targeting these countries is allowed, unlike, for example, Telegram Ads, in which ad impressions are often limited by the region of registration.

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You can specify up to 1,700 locations for targeting. Let me remind you that Quora is most popular in the US, India, and Europe. These locations account for three quarters of all traffic. If you want to exclude some countries or regions, you need to specify them in the "Excluded locations" field.

Gender targeting

Everything is quite simple here: you can choose men, women and "unknown gender". When choosing the latter, those users who did not specify their gender during registration will also be taken into account.

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Targeting topics, keywords or questions

You can optimize impressions for specific discussion topics and questions, or you can select keywords. Keyword targeting is a form of contextual targeting. Ads will appear next to all topics that match the specified keywords, including question pages and questions shown in the feed. You can specify up to 10,000 keywords for targeting and up to 2,000 keywords to exclude.

This raises the possibility that Quora uses DMP data exchange with various large platforms that collect data on users' personal interests on the web. Such data is collected, for example, by Google. Understanding this data layer is crucial for integrating Quora advertising into a broader strategy that includes comprehensive google seo services, ensuring your owned content ranks for the same high-intent queries you target here.

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Targeting users' interests and search queries

There are 4 options for optimizing impressions:

  • Interests – impressions for users with specific interests. To see what topics of interest you can specify, click "Bulk add" next to the input field and type a topic for guidance. Quora will offer all possible options. You can specify up to 2000 interests in one ad set, but there is no way to collect narrow audiences that would be interested in, for example, 3-4 topics at once.
  • Keywords – retargeting users who viewed topics with the specified keywords. Here you need to specify the keywords themselves, you can add exceptions and a time period, for example, views in the last 30 days.
  • Question history – retargeting users who viewed the specified questions on Quora. If, again, you click on "Bulk add", select a topic and click "next", the service will offer the top pool of questions on this topic with an approximate number of views.
  • Answer history - retargeting to users who viewed the specified answers. Here you need to specify a link to a specific answer.

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Retargeting to previously created audiences and broad targeting

In the same menu, you can select audiences for retargeting that were created earlier and optimize impressions for a wide audience. In particular, it is possible to use the auto-targeting option: Quora will show ads to a certain circle of users who are most likely to be interested in the content of your ads and website landing pages. It makes sense to use this tool when there is no clear understanding of who to target ads to.

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Target exclusions

This menu allows you to exclude certain questions and previously created audiences from being shown. The principle of filling in the fields is the same as in the previous menus.

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Selecting an advertising placement location

Next, we select the preferred location for the ads. There are only two options:

  • News Feeds – ads will be displayed in the user's personalized feed on Quora.
  • Questions – ads will be displayed next to questions and answers on the site.

Then we specify the mobile platforms and desktop browsers on which we want to display our ads, if necessary.

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Selecting a bid

And we complete the setup by choosing a bid. For all 6 goals, Quora offers a pay-per-1000 views model – CPM. Pay-per-click CPC is available for five goals, for video advertising instead – optimization for video views. If you select lead generation as a goal, then the pay-per-lead model will be available. For some goals, the conversion optimization model is available.

The minimum bid for all payment models is 0.01 euros. The recommended bid is always shown next to the fill field.

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Step 3. Creative creation menu

There are only 4 types of creatives you can create on Quora:

  • Image Ad – ads with an image
  • Video Ad – video ads
  • Text Ad – text ads
  • Promote an answer – promoting an answer to a question

All 4 types have similar settings. The only difference is the type of media file we are going to add.

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To create an ad, you need to fill in the fields:

  • Business name — business name. Specify next to the ad.
  • Headline sentence — ad title. Maximum 65 characters.
  • Body text — ad text. Maximum 105 characters.
  • Call to Action — call to action. You won't be able to write it yourself. You can choose one of 16 suggested options in the drop-down list.
  • Choose image — upload a media file and logo (optional).
  • URL formatting — link to the landing page of our website.
  • Impression tracking — link to the tracker for tracking impressions. This option is associated with the use of partner services for tracking conversions.

How adding the main creative elements changes the composition can be seen in the preview on the right side of the screen. The preview is shown in both desktop and mobile versions.

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Step 4. Payment method

After the creative is created, we move on to the fourth step - choosing a payment method. Here in the "Check business information" field, you need to specify the type of business, add addresses and postal codes, fill in the card details.

As for the types of business, there are 6 options to choose from:

  • Advertising agency
  • Commercial organization with a legal address
  • Government agency
  • Individual or entrepreneur without a legal address
  • Non-profit organization
  • Other

Regardless of the type selected, there is only one payment method - using a credit or debit card.

Pros and cons of Quora advertising account

In general, the capabilities of the Quora advertising account look quite decent even against the background of similar services from Meta and Linkedin. First, about the pros:

  1. Quora has a large reach in the so-called MENA region (North Africa + Middle East). It is possible to target advertising, for example, to Israel and the United Arab Emirates. The service has quite large audiences in the countries of Southeast Asia (24 million). However, it should be remembered that there are quite a lot of immigrants from India in the UAE and Southeast Asia. They are the ones who present themselves as the English-speaking audience in these countries, so the effectiveness of targeting should be tested in practice in any case.
  2. The advertising account has contextual targeting, which I consider a serious advantage. At the same time, you can specify up to 10,000 keywords, which definitely adds value. Other platforms, even if they offer contextual targeting, often allow adding 20-60 phrases, which means you have to specify only high-frequency keywords.
  3. The minimum price for the CPM model is 1 euro cent, but in practice it was not possible to launch advertising at this price. With worldwide coverage (150-200 million) for specific interests, it was possible to launch advertising using the CPM model for a third of the cost of the minimum recommended by the system. That is, when the system recommended 2.8 €, it was possible to start at a rate of 0.90 €. Geotargeting to New York State and narrowing the coverage to 50-60 thousand people increased the system's recommended minimum to 8.16 €, but in the end it was also possible to show advertising for about a third of the minimum, that is, 2.5 €.

Now about the cons.

  1. No language targeting. Quora offers 24 languages ​​for its interface in the settings, but only English is available for targeting. Considering that this is an American question and answer service, this is not surprising. It is what it is.
  2. There is no age targeting. Now this is a little surprising. That is, when creating an advertising campaign, I cannot, for example, target audiences aged 20 to 50. Maybe this feature will appear in future updates.

Important information for those who are taking their company to other markets

  • We run a channel in Telegram, where we share our team’s experience and publish cases on entering foreign markets.
  • A guide with an overview of PR platforms in the CIS for promoting business in the IT segment can be downloaded for freehere.
  • Our paid guide to foreign marketing is available at this link.
Petr Dzyuba
Article authorPetr DzyubaCEO of DOO "INTEG SOLUTIONS"
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